Supported by
the Luxembourg National Research Fund
Project O19/13946847
In individual litigation, a court usually does not need to approve a settlement between the parties. In class actions, however, the court must approve any settlement, voluntary dismissal, or compromise of the claims, issues, or defences of a certified class (Fed R Civ P 23(e)(2)). That is because settlement of class actions implicates numerous parties, including the class representatives, class counsel, absent class members, defendants, defence counsel, and possibly defendants' insurers. Although the court need not approve a pre-certification settlement of individual claims, the court can still in some instances enquire into the circumstances behind such a settlement. To approve the settlement of a certified class, the court must:
Provisions of CAFA (28 USC §§ 1711-1715) provide procedures for greater scrutiny of class action settlements, including requiring that notice of the proposed settlement be provided to state and federal agencies depending on the type of case. However, because strong policy considerations favour settlement, courts often presume that settlements negotiated at arm's length are fair and reasonable.
The US Supreme Court recently vacated an appeals court's affirmation of a cypres only class settlement, remanding on the grounds that, before approving the settlement, federal courts must first determine whether any named claimant met the Spokeo standing factors such that the court has jurisdiction to consider it (Frank v Gaos, 139 S Ct 1041, No 17-961, 2019 WL 1264582 (Mar 20, 2019) (per curiam)). The US Court of Appeals for the Third Circuit recently followed suit in In re Google Inc. Cookie Placement Consumer Privacy Litigation, 934 F.3d 125 (3d Cir. 2019), disapproving of a settlement and remanded the action after the district court failed to sufficiently examine the relationship between the cypres settlement fund recipients and defendant.
If a defendant seeks to settle with all the putative class members before class certification, the court must still apply the factors set out in Rule 23, and certify a class for settlement purposes. The court must find that the settlement class meets all the Rule 23 requirements except manageability at trial (Amchem Products v Windsor, 521 US 591 (1997)). Determining whether to certify a settlement class is often less onerous than whether to certify a contested class, especially where all defendants favour the settlement. However, when the parties negotiate a settlement before a class has been certified, the district court must apply a heightened scrutiny for evidence of collusion or other conflicts of interest before approving the settlement as fair (Roes, 1-2 v SFBSC Management, 944 F.3d 1035 (9th Cir. 2019)).
If the court preliminarily approves the proposed class settlement, under Rule 23(e)(1), the court will then determine a schedule for notifying all absent class members who would be bound by the settlement, so that they can decide whether to:
To satisfy the due process standard of Rule 23(c)(2)(B), notice to class members must be the "best notice that is practicable under the circumstances" (Roes, 1-2 v SFBSC Management, 944 F.3d 1035 (9th Cir. 2019)).
When objecting to a class settlement, class members must state whether the objection applies only to the objector, to a specific subset of the class or to the entire class. The objector must also state specifically the grounds for objection (Fed R Civ P 23(e)(5)). Where there is more than one defendant, individual defendants can, and often do, settle separately and at different points in the litigation. The effect is that the settling defendant is out of the litigation and the remaining defendants may be jointly and severally liable for the claimant's full damages, including that proportion caused by the settling defendant. However, usually any judgment against the remaining defendants will be reduced by the amount of the prior settlements.
Similarly, before certification, one or more defendants can seek to settle with some but not all the named claimants, sometimes in an attempt to undermine the putative class. This raises the question of whether a pre-certification settlement offer to pay a claimant's full claim of damages moots (voids) that claimant's case, on the basis that a claimant no longer has constitutional standing to pursue its case if it has received an offer to pay its alleged damages in full. However, in Campbell-Ewald Co v Gomez, 136 S Ct 663 (2016), the US Supreme Court held that, in accord with Fed R Civ P Rule 68, an unaccepted settlement offer has no force and creates no lasting right or obligation.[27]
ADR |
Alternative Dispute Resolution |
Art |
Article/Articles |
BKR |
Zeitschrift für Bank-und Kapitalmarketrecht |
CAFA |
Class Action Fairness Act |
CLERs |
Consumer Law Enforcement Regulators |
CPC |
Consumer Protection Cooperation |
DT |
Deutsche Telekom |
EC |
European Commission |
ECC |
European Consumer Centres |
ed |
editor/editors |
edn |
edition/editions |
eg |
exempli gratia (for example) |
eID |
Electronic Identification |
ELI |
European Law Institute |
etc |
et cetera |
EU |
European Union |
EUR |
Euro |
ff |
following |
fn |
footnote (external, ie, in other chapters or in citations) |
GCCP |
Code of Civil Procedure (Germany) |
GG |
Grundgesetz (Germany) |
GLO |
Group Litigation Order (England) |
ibid |
ibidem (in the same place) |
ie |
id est (that is) |
KapMuG |
Das Kapitalanleger-Musterverfahrensgesetz (Germany) |
MDL |
Multidistrict Litigation |
n |
Footnote (internal, ie, within the same chapter) |
no |
Number |
NJW |
Neue Juristische Wochenschrift |
ODR |
Online Dispute Resolution |
PCB |
Public Complaints Board (Sweden) |
PIL |
Public Interest Litigation |
p |
page |
para |
paragraph/paragraphs |
Sec |
Section/Sections |
trans/tr |
Translated, translation/translator |
UK |
United Kingdom |
UKCPR |
Civil Procedure Rules (UK) |
UNIDROIT |
Institut international pour l'unification du droit privé (International Institute for the Unification of Private Law) |
US |
United States |
USFRCP |
Federal Rules of Civil Procedure (US) |
v |
versus |
vg |
verbi gratia |
vol |
volume/volumes |
ZZP |
Zeitschrift für Zivilprozess |
Act no. 2013-34L, March 2014 (Loi Hamon)
Civil Procedural Rules of 1999 (UK)
Class Actions Act 2007, Act No 181 of 28 February 2007 (Denmark)
Class Action Fairness Act 2005 (US)
Consumer Basic Act (Japan)
Directive 2013 (EU)
Federal Rules of Civil Procedure (US)
Gesetz zur Einführung von Kapitalanleger (Germany)
Musterverfahrensgesetz (Germany)
Regulation 524/2013 (EU)
Regulation 2017/2394 (EU)
Regulation 2006/2004 (EC)
Código de Defesa do Consumidor 1990 (Brazilian Consumer Code) (Brazil)
Código de Processo Civil 2015 (Civil Procedure Code) (Brazil)
Lei nº. 7.347/1985 (Act 7.347/1985) (Brazil)
Amchem Prods., Inc. v. Windsor (United States Court of Appeals, US) [521 U.S. 519 (1997)]
Caius v. Ticius
Campbell-Ewald Co v Gomez (Supreme Court, US) [136 S Ct 663 (2016)]
Castano v. Am. Tobacco Co. (Court of Appeals, US) [84 F.3d 734 (5th Cir. 1996)]
Cimino v. Raymark Indus., Inc. (Court of Appeals, US) [151 F.3d 297 (5th Cir. 1998)]
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Exxon Mobil Corp. v. Allapattah Servs., Inc., (Supreme Court, US) [545 U.S. 546, 562 (2005)]
Frank v Gaos (Supreme Court, US), Judgment 10 March 2019 [139 S Ct 1041, No 17-961, 2019 WL 1264582]
In re Google Inc. Cookie Placement Consumer Privacy Litigation, (Court of Appeals, US) [934 F.3d 125 (3d Cir. 2019)]
In re Rhone-Poulenc Rorer Inc. (Court of Appeals, US) [51 F.3d 1293 (7th Cir. 1995)].
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[1] See, eg, in EU N Sajn, European Parliamentary Research Service 2, available at https://www.europarl.europa.eu/RegData/etudes/BRIE/2019/637978/EPRS_BRI(2019)637978_EN.pdf: ‘When faced with infringements of consumer law, EU consumers can get redress in a number of ways, which vary between Member States. Individual consumers can ask the seller directly to remedy the situation, use official alternative dispute resolution (ADR) mechanisms (including mediation, consumer ombudsmen, online dispute resolution (ODR) platforms), or seek help from European consumer centres (ECC). They can also file a lawsuit in court (although judicial redress can be very costly) or use the European small claims procedure. Collectively, consumers benefit from public enforcement of consumer law: public authorities can stop or prohibit an infringing practice, and in some cases, after their investigations have shown a breach of law, order compensation for affected consumers. Once the new Consumer Protection Cooperation (CPC) Regulation becomes applicable in 2020, consumer protection authorities in all Member States should have the power to obtain commitments from traders that they will cease the infringements they are responsible for and offer adequate remedies to the consumers that have been affected by such infringements. With regard to private enforcement, consumers can in some Member States request redress by taking companies infringing consumer rights to court (or start proceedings before an administrative authority). When consumers who are affected by an infringement bring a lawsuit themselves as a group of individuals, the Commission calls this a 'group action' and distinguishes it from a 'representative action', where the lawsuit or the administrative procedure is initiated in the name of the affected consumers, but not by the consumers themselves. Representative actions can be brought in the name of all affected consumers, with a possibility that individuals opt out of the action, or in the name of only those consumers that decide to opt in or join the action. With regard to representative actions, Member States are required currently to have procedures only for stopping or prohibiting infringing practices, but not for obtaining consumer redress’.
[2] A Haratsch, Die Geschichte der Menschenrechte (5th edn, Universitätsverlag Potsdam, 2020) 58,93: ‚Eines der frühesten Beispiele einer menschenrechtsgeprägten Verfassung außerhalb Frankreichs ist die spanische Verfassung von Cadiz aus dem Jahr 1812. […] Ende des 18. Jahrhunderts verstärkte sich in Deutschland – beeinflusst von den Ideen der Französischen Revolution, der aufklärerischen Philosophie Immanuel Kants und des deutschen Idealismus – die Forderung nach Grund- und Menschenrechten‘. Loosely translated: ‘One of the first examples of a constitution characterised by human rights outside of France is the 1812 Spanish Constitution of Cadiz. […] At the end of the 18th century, in Germany – influenced by the ideas of the French Revolution, by the ideas of Immanuel Kant’s philosophy of enlightenment and by German idealism – the demand for fundamental and human rights was intensified’.
[3] A E Pérez Luño. ‘Las generaciones de derechos humanos’. (2013) 2 (1) Revista Direitos Emergentes na Sociedade Global, 167: ‘Los derechos humanos como categorías históricas, que tan sólo pueden predicarse con sentido en contextos temporalmente determinados, nacen con la modernidad en el seno de la atmósfera iluminista que inspiró las revoluciones burguesas del siglo XVIII. Este contexto genético confiere a los derechos humanos unos perfiles ideológicos definidos. Los derechos humanos nacen, como es notorio, con marcada impronta individualista, como libertades individuales que configuran la primera fase o generación de los derechos humanos. Dicha matriz ideológica individualista sufrirá un amplio proceso de erosión e impugnación en las luchas sociales del siglo XIX. Estos movimientos reivindicativos evidenciarán la necesidad de completar el catálogo de los derechos y libertades de la primera generación con una segunda generación de derechos: los derechos económicos, sociales, culturales. Estos derechos alcanzan su paulatina consagración jurídica y política en la sustitución del Estado liberal de Derecho por el Estado social de Derecho’. Loosely translated: ‘Human rights as historical categories, which can only be meaningfully predicated in specific temporal contexts, arose with modernity in the atmosphere of the enlightenment that inspired the 18th century bourgeois revolutions. This genetic context endows human rights with defined ideological profiles. Human rights originate, as is well known, with a distinctly individualistic character, such as individual freedoms that constitute the first stage, or generation, of human rights. This individualist ideological matrix underwent an extensive process of erosion and challenges in the social struggles of the nineteenth century. These protest movements would demonstrate the need to complete first-generation rights and freedoms with a second generation of rights: the economic, social and cultural rights. These rights progressively attained their legal and political recognition with the replacement of the liberal rule of law with the social rule of law’.
[4] Ibid: ‘La distinción, que no necesariamente oposición, entre ambas generaciones de derechos se hace patente cuando se considera que mientras en la primera los derechos humanos vienen considerados como derechos de defensa (Abwehrrechte) de las libertades del individuo, que exigen la auto limitación y la no injerencia de los poderes públicos en la esfera privada y se tutelan por su mera actitud pasiva y de vigilancia en términos de policía administrativa; en la segunda, correspondiente a los derechos económicos, sociales y culturales, se traducen en derechos de participación (Teilhaberechte), que requieren una política activa de los poderes públicos encaminada a garantizar su ejercicio, y se realizan a través de las técnicas jurídicas de las prestaciones y los servicios públicos’. Loosely translated: ‘The difference, not necessarily antagonistic, between the two generations of rights becomes clear when one considers that, while the first generation human rights are deemed to be rights of protection (Abwehrrechte) of the individual’s freedoms, which require self-restraint rather than the interference of the government in the private sphere, and are protected by the merely passive and supervisory stance of the state in terms of administrative policing; the second generation, corresponding to economic, social and cultural rights, results in participation rights (Teilhaberechte), which require an active policy by the government authorities in order to guarantee their exercise, realised by means of legal techniques of public benefits and services’.
[5] I Sarlet. Eficácia dos direitos fundamentais (12th edn, Livraria do Advogado 2015), 48-49: ‘Among the most commonly cited fundamental rights of the third generation are the right to peace, to the self-determination of peoples, to development, to the environment and quality of life, as well as to the right to the conservation and usage of historical and cultural heritage, and to the right of communication. It is, in fact, the outcome of new fundamental human demands generated by, among other factors, the impact of technology, the chronic state of war, as well as by the post-Second World War decolonisation process and its resounding consequences, causing profound repercussions in the sphere of fundamental rights’.
[6] A Pollmann‚ Die Menschenrechte: teilbar und ungleichgewichtig! Die Menschenrechte: unteilbar und gleichgewichtig? - Studien zu Grund- und Menschenrechten (11 Universität Potsdam 2005) 32: ‘Darüber hinaus läßt sich sogar von einer “dritten” Generation der Menschenrechte sprechen. Indem sich die kapitalistische Industrialisierung in der zweiten Hälfte des 20. Jahrhunderts global ausweitete, wurden zunehmend Forderungen nach „Gruppen-“ bzw. „Kollektivrechten“ laut, die einem wachsenden ökonomischen und ökologischen Raubbau an den politisch schwächeren Regionen dieser Welt entgegenwirken sollten’. Loosely translated: ‘In addition, one can truly speak of a ‘third’ generation of human rights. As capitalist industrialisation expanded globally, in the second half of the twentieth century, the demands for ‘group’ or ‘collective’ rights increased so as to counteract the growing economic and ecological over-exploitation of the politically weaker regions of the world’.
[7] A Haratsch (n 2) 54: 'Die klassischen staatsbürgerlichen und politischen Freiheits- und Abwehrrechte werden oftmals als „Menschenrechte der ersten Generation“ bezeichnet, während die wirtschaftlichen, sozialen und kulturellen Verbürgungen zu den „Menschenrechten der zweiten Generation“ gezählt werden. In jüngerer Zeit fasst man unter dem Begriff der „Menschenrechte der dritten Generation“ eine weitere Gruppe von – meist kollektiven – Rechten zusammen. Hierzu gehören etwa das Recht auf Entwicklung, das Recht auf eine gesunde, lebenswerte Umwelt, das Recht auf Frieden, Solidarität und Sicherheit sowie das Recht auf Teilhabe am gemeinsamen Erbe der Menschheit)’. Loosely translated: ‘The classical civil and political rights of freedom and protection are often referred to as “first-generation human rights”, while economic, social and cultural assurances are considered to be ‘second-generation human rights. More recently, the expression “third-generation human rights” has been used to sum up another group of rights – mainly collective ones. These include the right to development, the right to a healthy and inhabitable environment, the right to peace, solidarity, and safety, as well as the right to share the common heritage of humanity)’.
[8] D Hensler, ‘The global expansion of class actions: power, politics and procedural evolution’, in B T Fitzpatrick and R S Thomas (ed), The Cambridge International Handbook of Class actions: An International Survey (Cambridge University Press 2021) 27-33.
[9] S C Yeazell, ‘Group Litigation and Social Context: Towards a History of the Class Action’ (1977) 77 (6) Columbia Law Review 866-896.
[10] J Kohler, Der Prozess als Rechtsverhältnis Prolegomena zu einem System des Civilprozesses, (Mannheim Besheimer 1888) 52.
[11] O von Bülow, La teoria de las excepciones procesales y los presupuestos procesales, (tr: Miguel Angel Rosas Lichtschein, Juridicas Europa-America 1964) 2.
[12] F Reuschle, Bestandsaufnahme und Reformvorschläge [BKR 2020 605] 606, elucidates: ‘Die Zivilprozessordnung ist primär auf Einzelverfahren und das Geltendmachen von Individualansprüchen zugeschnitten.’ Our translation: ‘The Code of Civil Procedure is primarily tailored to individual proceedings and the assertion of individual claims’. C Hodges and A Stadler, Resolving Mass Disputes (Edward Elgar Publishing 2013) 9 explain: ‘Collective actions thus do not fit readily into the European ‘individualistic’ civil justice systems, which are almost entirely based on the enforcement of individual claims in two-party litigation’, accessed on 22 November 2022. Check further article below: F Reuschle, ‘Mehr kollektiver Rechtsschutz’ [NJW Editorial Heft 41 2017].
[13] W Lüke, ‘Der Musterentscheid nach dem neuen Kapitalanleger-Musterverfahrensgesetz: Entscheidungsmuster bei gleichgerichteten Interesse?’ (2016) 119 (2) Zeitschrift für Zivilprozess 158 says: ‘Manche dieser Neuerungen, die sich in der Praxis erst noch bewähren müssen, folgen letztlich aus dem Versuch des Gesetzgebers, eine aus Sicht des einzelnen Klägers zurückhaltende Lösung für das Massenproblem zu finden. Das Modell eines gemeinsamen Prozessvertreters etwa hätte es hier einfacher. Gleichwohl verdient die Ansicht des Gesetzgebers, die individualistischen Strukturen auch in diesen Fällen möglichst weitgehend zu erhalten, grundsätzlich Zustimmung. Selbst wenn es den Ertrag an Vereinfachung schmälert, greift ein solches Verfahren doch weniger weit in die Grundprinzipien des Zivilverfahrensrechts ein’. Loosely translated: ‘Some of these innovations, which have yet to prove themselves in practice, ultimately follow from the legislator's attempt to find a solution to the mass problem that is limited from the point of view of the individual plaintiff. The model of a joint legal representative, for example, would have an easier time of it here. Nevertheless, the legislature's view that the individualistic structures should be retained as far as possible even in these cases deserves approval in principle. Even if it reduces the yield of simplification, such a procedure nevertheless encroaches less on the basic principles of civil procedural law’.
[14] See, eg, F Reuschle (n 12): ‘Massenschäden sind ein Phänomen unserer modernen Gesellschaft. Ob die Einnahme von Medikamenten, eine Vergiftung durch ausgasende Chemikalien oder Kindertee in der Nuckelflasche, die Verwendung unzulässiger Thermofenster oder anderer Abschalteinrichtungen in Dieselfahrzeugen, das Spektrum der möglichen Schädigungen ist unbegrenzt. Massenproduktion sowie moderne Technologie sind unter anderem dafür verantwortlich, dass im Falle von Störungen nahezu immer eine Vielzahl von Beteiligten gleichermaßen betroffen werden. Die prozessuale Bewältigung von Massenschäden stellt dabei die Effizienz und Wettbewerbsfähigkeit von Justizsystemen auf die Probe’. Our translation: ‘Mass tort is a phenomenon of our modern society. Whether it is the ingestion of medication, poisoning by gaseous chemicals or drinks poisoned in baby bottles, the improper use of double-glazed windows or defeat devices used in diesel-fuelled vehicles, the spectrum of possible damage is unlimited. Mass production as well as modern technology are responsible, among other things, for the fact that, in the event of malfunction, a large number of parties is almost always equally affected. In this context, the procedural management of mass damages puts the efficiency and competitiveness of judicial systems to the test’.
[15] P Jain, Class action framework in India, National Report (not yet published) 3: ‘[…] the goal of the [Indian] Constitution in creating the Directive Principles seems to be of creating a forward-looking state, responsible for the eradication of poverty and casteism, improving the environment and public health, facilitating communication and ensuring national security’.
[16] On this point, one should include the teachings of D Hensler, ‘The global expansion of class actions: power, politics and procedural evolution’, in B T Fitzpatrick and R S Thomas (ed), The Cambridge Handbook of class actions: an international survey (Cambridge University Press 2021) 21: ‘Policy-makers have established a variety of procedural mechanisms to respond to the challenge of mass legal claims. These procedures - all of which are represented in this volume - include:
‘True’ class actions in which a representative class member is authorized to file a lawsuit the outcome of which will bind everyone in a class of similarly situated people or entities without regard to whether they have filed legal claims and without them being present in court;
Actions in which an association or special purpose entity (but not a class member) can litigate to obtain declaratory relief for its members or subscribers, allowing others subsequently to pursue claims for monetary relief, relying on the court's decision on liability in the initial case;
Actions in which parties with claims arising out of the same law and facts can ‘register’ (or perhaps be required to register) their claims and then be bound by the decision on liability of a court-selected ‘model’ case when they subsequently pursue individual claims for compensation; and
Settlement vehicles that allow claimants represented by associations or special purpose vehicles and putative defendants to approach the court together to seek approval of a binding settlement, including in instances where defendants have not been formally held liable by a court’.
[17] D Hensler (n 16) 20-21, explains: ‘What explains the proliferation of procedural options for group litigation in so many jurisdictions? Over the past fifty years, economic, political and cultural changes have increased the potential for mass claims for personal and financial injury. Arising out of the same factual circumstances, mass claims arrive at the court's doorsteps within a brief time, challenging even wealthy jurisdictions’ courts’ ability to deal with them expeditiously. Some attribute the rise of a so-called ‘compensation culture’ to whiney citizens and greedy lawyers seeking lucrative opportunities to litigate. However, the actual explanation is more complicated and implicates economic, social and cultural change. With the expansion of the global economy, there is an increased potential for defective products and fraud and other illegal behavior to affect large numbers of people. The rise of an accountability culture has made the idea of holding perceived wrongdoers to account for their actions more popular. Legislatures and courts have created new substantive legal rights, facilitating legal action to achieve accountability. The neoliberal mandate to reduce government regulation and recognition of the potential for regulated entities to suborn the regulators has made the notion of relying exclusively on public agencies to identify and sanction bad behavior less attractive. Social media permit rapid sharing of information (and misinformation) about mass harms and naming of wrongdoers. Although there is little evidence that people generally - wherever they reside - are more disputatious than in the past, there are numerous examples of large numbers of people coming forward when mass harms occur to claim compensation or restitution from perceived wrongdoers’. See also, eg, D Baetge, ‘Class actions, group litigation & other forms of collective litigation: Germany’ (2007) Standford Law School 17, particularly 30 https://www.law.stanford.edu/wp-content/uploads/sites/default/files/event/261321/media/slspublic/Germany_National_Report.pdf; See also, eg, D Baetge, ‘Class actions, group litigation & other forms of collective litigation: Germany’ (2007) Standford Law School 17, particularly 30 https://www.law.stanford.edu/wp-content/uploads/sites/default/files/event/261321/media/slspublic/Germany_National_Report.pdf accessed 19 June 2024, for what happened in Germany: ‘Suits brought by consumer associations and organizations representing the interests of commerce and industry are the earliest and, still, the most important instruments of collective litigation in Germany. Traditionally, the influence of association suits is most strongly felt in unfair competition law and in the law of standard contract terms. In these two areas, association complaints have been of considerable importance. It is noteworthy that, as a result of association suits, mostly by consumer organizations, in the area of standard contract terms alone, more than 3,500 judgments were delivered between the late 1970s and 2001’.
[18] F Barberán, K Yuroda and F Ikabe (ed), Introduction al derecho japonês actual, (Thomson Reuters Aranzadi 2013); but sometimes legal changes are rationally planned, and not simply a ‘natural’ reaction of societies to new social needs. In this case, they may consist of legal transplants of a foreign legal system, as happened in Japan, just to be closer to western culture. Jurists consider that, at the end of the nineteenth century, with the proclamation of the Meiji Constitution, Japan began to set its course towards becoming a modern state. Japan’s transition to a modern state came about due to the impossibility of a traditional Japan, which revolved around the Power of the Shogun, in a semi-feudal regime, to resist political and economic pressure and the military threats of Western powers since the middle of the nineteenth century. This shift was reflected in the law and, in this context, it was decided to abandon wakon-kansai (Japanese spirit – Chinese talent) to embrace wakon-yosai (Japanese spirit – Western talent). The Meiji Constitution itself was drafted by Japanese and foreigners: it was Western Asia’s first Constitution. Japan, at that time, decided to import legal institutions and concepts from Europe, starting a new stage in its law, marked by its capacity to assimilate the legal principles of continental law, mainly French, German and Dutch, as well as Anglo-Saxon, blending them with the Japanese spirit. The authors remark on the curious phenomenon of the exportation that occurred subsequently, of what was produced in Japan to the rest of Asia – especially China, Korea and Vietnam. Then, after 1945 (after the 2nd World War) it was noted that there had been a certain Americanization of Japanese law.
[19] See, eg, C Hodges and A Stadler (n 12) 9: ‘There is a wide consensus today that Europe should not simply copy the US class actions system with all the factors that are responsible for a “litigation culture” or “lawyer-driven” litigation’.
[20] D R Hensler, ‘From Sea to Shining Sea. How and Why Class Actions Are Spreading Globally’ (2017) 65 Kansas Law Review 965 ff.
[21] According to L Mullenix, ‘Ending Class Actions as We Know Them: Rethinking the American Class Action’ (2014) 64 Emory L. J. 399, 402 https://scholarlycommons.law.emory.edu/elj/vol64/iss2/14, accessed 11 June 2024: ‘This golden age of class litigation lasted for approximately a decade after the 1966 class action amendments went into effect’. According to R Marcus, ‘Bending in the breeze: American class actions in the twenty-first century’ (2016) 65 (2) DePaul Law Review 499-500: ‘That golden age characterization may involve what I have recently called the “heroic model” of litigation. In that, it may fit with other ‘golden ages’, such as the golden age of procedural rulemaking on which some commentators now cast an envious backward gaze. In terms of single events, the amendment of Federal Rule of Civil Procedure 23 in 1966 is about as golden as it gets; it was surely the “big bang” of modern class-action litigation’.
[22] L Mullenix (n 21) 401-402 explains: ‘The modern American class action rule emerged during a period of celebrated liberal legislative initiatives intended to expand the civil rights and liberties of ordinary American citizens. President Lyndon Johnson’s historic first 100 days during 1964 spearheaded his Great Society legislative program. These legislative initiatives created new substantive rights that would have been rendered nugatory without some procedural mechanism to enforce those newly-created rights. Thus, in the early 1960s the Advisory Committee on Civil Rules embarked on a contemporaneous initiative to liberalize the Federal Rules of Civil Procedure. The amendment of the class action rule in 1966 represented a unique convergence with the creation of new substantive rights supported through a rulemaking that provided a procedural mechanism for the enforcement of those new substantive rights. Modern American class action practice, then, emerged as a consequence of the 1966 amendment to Rule 23 of the Federal Rules of Civil Procedure. The liberalized modern American class action rule has long been imbued with an idealized historical narrative in support of its merits. This narrative chronicles the deployment of the class action device in the late 1960s and early 1970s to accomplish landmark social justice reforms. During this so-called golden age of class litigation, public interest lawyers used the class action mechanism to integrate school systems, deinstitutionalize mental health facilities, reform conditions of confinement for inmates in prison systems, challenge discriminatory housing and public accommodation laws, and address various types of employment discrimination’.
[23] Ibid 402-403: ‘[…] the initial enthusiasm for class litigation eventually engendered a backlash, with the Supreme Court issuing several restrictive decisions during the 1970s that constrained the ability of class counsel to vigorously pursue class litigation. By the end of the 1970s, institutional reform litigation faded somewhat from the litigation landscape, replaced by mass tort cases. In this period mass tort litigation emerged as the new paradigmatic complex litigation, and mass tort cases dominated class action litigation throughout the ensuing two decades until the end of the 1990s. Spanning five decades, class action litigation has always been subject to a pendulum effect, with periods of expansion typically followed by periods of retrenchment. Thus, by the end of the twentieth century, federal appellate courts and the Supreme Court effectively put the brakes on innovative class action experiments, effectively ending the era of federal mass tort class litigation. As a consequence of judicial refinement of the threshold rigorous analysis standard and exacting application of Rule 23 requirements, federal class litigation has become more challenging to pursue. Reflecting on the Court’s series of increasingly restrictive decisions, commentators declared that class action litigation effectively is dead. Nothing, however, could be further from the truth. Instead, in the late 1990s the plaintiffs’ class action bar regrouped and retreated to state courts, which experienced an onslaught of class litigation until Congress enacted the Class Action Fairness Act of 2005’.
[24] Ibid 402: ‘Eisen v. Carlisle & Jacquelin, 417 U.S. 156, 177–79 (1974) (allocating costs of sending notice to class members on plaintiffs); Zahn v. Int’l Paper Co., 414 U.S. 291, 301 (1973) (requiring that all class members in diversity class actions individually satisfy the jurisdictional amount in controversy requirement), superseded by statute, Federal Courts Study Implementation Act of 1990, Pub. L. No. 101-650, tit. III, § 310, 104 Stat. 5104, 5113–14 (codified at 28 U.S.C. § 1367 (2012)), as recognized in Exxon Mobil Corp. v. Allapattah Servs., Inc., 545 U.S. 546, 562 (2005)’.
[25] Ortiz v. Fibreboard Corp. (Court of Appeals, US) [527 U.S. 815 (1999]; Amchem Prods., Inc. v. Windsor (United States Court of Appeals, US) [521 U.S. 519 (1997)]; Cimino v. Raymark Indus., Inc. (Court of Appeals, US) [151 F.3d 297 (5th Cir. 1998)]; Castano v. Am. Tobacco Co. (Court of Appeals, US) [84 F.3d 734 (5th Cir. 1996)]; In re Rhone-Poulenc Rorer Inc. (Court of Appeals, US) [51 F.3d 1293 (7th Cir. 1995)].
[26] See Rule 23. Class Actions USFRCP.
[27] K M Kliebard, M P Chiu, J W Rissier, J R Roellke, M A Cumming, H Nelson, M A Suehiro, P J Wiese and B R Howard, Morgan, Lewis and Bockius LLP, ‘Class/collective actions in the United States: overview’ (2020) Thomson Reuters https://uk.practicallaw.thomsonreuters.com/4-617-9264?transitionType=Default&contextData=(sc.Default)&firstPage=true#co_pageContainer accessed 13 November 2022.
[28] See E C Robreno, ‘The Federal Asbestos Product Liability Multidistrict litigation (MDL-875): Black hole or new paradigm?’ (2013) 23 Widener L.J. 97, 117-156.
[29] As explained in D R Hensler, ‘A profile of U.S. class actions’ (2020) manuscript made available on 23 December 2020, courtesy of the author 4: ‘Rule 23 (b)(3) provides for class actions for money damages, the bogeymen of opponents of ‘American-style’ class actions. This category is frequently used by class plaintiffs when the amounts at stake for them individually are too small to make individual litigation viable. Supporters of this category of class actions argue that large corporations can secure substantial aggregate profits by engaging in rule violations that produce small losses for individual consumers. Allowing for damage class actions in such circumstances allows access to courts for ordinary citizens (recognized formally as a goal of class actions in Australia and Canada, but not the United States) and provides a mechanism for private enforcement of market regulations, which is particularly valuable when public enforcement is lax or non-existent. When they debated incorporating a damages class action in the revised Rule 23, however, the 1960s rule-makers were concerned about the possibility that plaintiffs with practically viable individual damage claims would unknowingly be caught up in a collective action and bound by its resolution. Rule 23 (b) (3) therefore contains heightened standards for certifying damages class actions, most importantly that common issues ‘predominate’ over individual issues, and that the class action offer a procedure ‘superior’ to individual litigation. In recent years, the USSC has ratcheted up the standards for assessing predominance. The rule-makers also included requirements that damage class action members receive notice of the pendency of a class action and have an opportunity to exclude themselves and go their own way - ie to ‘opt out.’ (Because logically the outcomes of all other categories of class actions apply to all - eg the statute is either unconstitutional or not, the defendant either has a limited fund available for compensation or not, the defendant is enjoined or not from discriminating against all female employees - the rule-makers did not require notice or an opportunity to opt out for these types of class actions.)’.
[30] See chapter 4; J Tidmarsh and D P Welsh, The future of Multidistrict Litigation (2019) 51 (3) Connecticut Law Review 769,778,779: ‘Multidistrict litigation has quietly become a central feature of federal litigation, sweeping one-third or more of all federal civil cases each year into aggregate proceedings. […] The fourth factor in the rise of the modern MDL is the decline of the class action. During the 1980s, some courts began to take an expansive view of class actions, making them more available to handle mass litigation seeking damages. In the mid-1990s, however, influential appellate-court decisions substantially curbed this growth, and in the later 1990s a pair of Supreme Court decisions acted as further retardants. With some exceptions, the Supreme Court has maintained its dubious attitude toward the broad use of class actions ever since. And lower courts have followed suit.
Pushing Rule 23 toward the sideline has not, however, ended the types of mass disputes that class actions might have addressed. Without the class action as a viable alternative in many cases, the MDL process has stepped into the breach – not as the ideal vehicle for aggregating related cases, perhaps, but as the only device with any reasonable prospect of achieving single-forum resolution of dispersed litigation’.
[31] G P Miller, Conflicts of Interest in Class Action Litigation: An Inquiry into the Appropriate Standard, (2013) University of Chicago Legal Forum 608: ‘Asbestos litigation has focused attention on the conflict between present claimants and future claimants. Present claimants have been exposed to a harmful agent and suffered an identifiable impairment of functioning, while future claimants have been exposed to the agent but suffer no present impairment. In Amchem Products, Inc v Windsor, the Supreme Court seemed to indicate that conflicts of this sort are per se disqualifying because of the differing interests in relief: current claimants want large compensation now, while future claimants want a generous, inflation-protected fund to pay claims if illness strikes. This view has received support from influential commentators [See, for example, Coffee, 95 Colum L Rev at 1445 (cited in note 4) (separate subclasses for present and future claimants are a ‘necessary procedural innovation’); Koniak, 80 Cornell L Rev at 1156 (cited in note 4) (urging that subclasses could be mandatory in certain situations); Threadcraft, 25 J Legal Prof at 232 (cited in note 25) (stressing unmanageable aspects of large class actions); Brian Wolfman and Alan B. Morrison, Representing the Unrepresented in Class Actions Seeking Monetary Relief, 71 NYU L Rev 439, 477-507 (1996) (advocating a change in class action rules mandating subclasses).], and has led to a perception that present and future claimants must automatically receive separate representation to satisfy the adequacy of representation requirement’.
[32] Ibid 594: ‘In securities fraud class actions, for example, class members may have different interests depending on the time of purchase, resulting in the potential for hundreds of different subgroups’.
[33] L Mullenix, ’Should Mississippi Adopt a Class-Action Rule - Balancing the Equities: Ten Consideration That Mississippi Rulemakers Ought to Take into Account Evaluating Whether to Adopt a State Class Action Rule’ (2005) 24 (5) Mississippi College Law Review 237, note 117: ‘The United States Supreme Court invalidated both the Amchem and the Ortiz nationwide asbestos class-action settlements on the grounds of inadequacy of class representation and impermissible conflicts of interest’.
[34] See chapter 4.
[35] D R Hensler, ‘The global landscape of collective litigation’, in D R Hensler, C Hodges, I Tzankova (ed), Class Actions in Context (Edward Elgar Publishing 2016) 10: ‘Collective litigation is a subject bound to generate controversies. Undeniably, it has vices and virtues. Sometimes controversies persist even in jurisdictions where class actions were adopted a long time ago’.
[36] A Biard, ‘The group action in France: an UFO in French procedural law with still inconclusive effects after seven years’ (2022) 324 Revista de Processo, S. Paulo 405-413.
[37] B Dellavedova, ‘The role and impact of environmental class actions in Australia’ (2021) 24 (1) Asia Pacific Journal of Environmental Law 7 states that class actions are able to shape norms of conduct promoting accountability, and especially those related to environmental litigation, which are politically charged.
[38] T Broodryk, ‘Class Actions in South Africa: A Need for Certainty’ in B Fitzpatrick and R Thomas (ed), The Cambridge Handbook of Class Actions: An International Survey (Cambridge Law Handbooks) 481-502 explains that, in South Africa, the development of the procedural framework for class actions has depended exclusively on the courts. Maybe the fear of the harm that class action could cause to the economic sector has been preventing legislators from taking the initiative of regulating this procedural tool. Only legislation would bring predictability, control and efficiency to class actions.
[39] Act 7347/1985 (Brazil), Art 1, sole paragraph.
[40] A Biard (n 36) 405-413.
[41] Ibid.
[42] Specifically on the situation in Switzerland, as explained by S P Baumgartner, ‘Class actions and group litigation in Switzerland’ (2006-2007) 27 Northwestern Journal of International Law & Bussiness 327-328: ‘In the Supreme Court, I have found nine opinions involving association suits between 1947 and 2006 (including the two discussed above), four of them handed down between 1995 and 2000 and none, not even downloadable unpublished opinions, since. In all of these cases, the standing of the association to sue was at issue, and the Supreme Court, with the exception of the damages claim discussed above, decided in favor of the plaintiff association. In addition to the two cases discussed above, there were four more, for a total of six, in the area of labor law, three of them handed down between 1995 and 1999. In one of these cases, the association sued for the removal by the defendant corporation of surveillance cameras installed to supervise its employees. The other three involved attacks on labor contracts and the right of employees to be consulted before a mass layoff. Of the remaining three cases, two involved the Unfair Competition Act, and one antitrust law (…) The relative spike in labor-related association suits between 1995 and 1999 may have originated in one of the most severe downturns of the post-World War II economy in Switzerland. One may further speculate from the relatively small number of association suits and from the fact that all of them have been decided in favor of the plaintiff associations since 1960 that associations and their lawyers have not exactly attempted to utilize the Verbandsklage aggressively’.
[43] See 2.2. of this chapter.
[44] J María Salgado and F Verbic, ‘Los procesos colectivos en el Proyecto ELI- UNIDROIT sobre principios del derecho procesal civil europeo’ (2022) 323 Revista de Processo 251 ff: ‘The history of this project and the alterations that have been made to it show that the approach toward the topic ‘collective litigation’ changed considerably over time. At the beginning, there was a very clear attitude of rejection toward ideas underpinning the American representative class action. Maybe a sign of this rejection was, for example, that the word ‘representation’ is not used in it. Instead, the expression “qualified claimant” is employed. The qualified claimant may be a member of the group, of an “ad-hoc” interest group and of organizations authorized by statutes that have a connection with the case and that represent the interests of the members of the group in a particular field (Rule 207). Some of the rules of this project were conceived with the main concern of not opening, in a very exaggerated way, access to justice. Courts have the duty to analyse, on a case-by-case basis, the economic capacity of the claimant, the possibility of success and so on. Once the collective action has been registered in an electronic and open register, other courts have the duty to discourage other collective proceedings against the same defendants and related to the same damage. European civil procedure is strongly influenced by the principle of autonomy of the parties. This is why collective litigation in European countries is mainly based on mechanisms of acceptance and aggregation. Although this is in fact the existing tendency, the last version of the project tries to depart from it. Transnational issues, those that involve persons or affect persons whose domiciles are in more than one jurisdiction in the European Union (Rule 233), are dealt with in this project. Even if, at the beginning, this project was characterized by a very cautious approach, trying to avoid frivolous litigation and excessively broad access to justice, nowadays, it can be said that there is a trend to open its regime in order to reverse a history of rejection of collective litigation in Europe. Directive 2013 did not have a very positive impact in the state members. Some of them followed the non-recommended opt-out system. It was only the Directive of the European parliament and of council related to the protection of the collective consumers’ interests that definitely changed the course of the project, which nowadays allows, for example, the coexistence of ‘opt-in’ and ‘opt-out’ mechanisms, deals with transnational conflicts, establishes the possibility of third-party funding, and establishes the interruption and stay of the statute of limitations’.
[45] S P Baumgartner (n 42) 301, uses the term ‘human rights class action’.
[46] One of the legal authors that stresses this difference is A W Jongbloed, ‘Las acciones colectivas en Holanda’ in A Gidi and E Ferrer Mac-Gregor (ed), Procesos Colectivos (Editorial Porruá 2003) 167 ff. He says there are two types of collective actions: ‘acciones de grupo y las acciones de interés general’.
[47] V Upadhyay, Public Interest Litigation in India: Concepts, Cases, Concerns (1st edn, LexisNexis Butterworths 2007) passim.
[48] E Silvestri and D Tumanov, ‘Updates on collective redress litigation: news from Italy and the Russian Federation’ (2020) 10 (2) International Journal of Procedural Law 236 ff.
[49] Ibid.
[50] E Oteiza, ‘La constitucionalización de los derechos colectivos y la ausencia de un proceso que los “ampare”’ in E Oteiza (ed), Procesos Colectivos (Rubinzal-Culzoni 2006) passim.
[51] C Hodges and A Stadler, ‘Introduction’ in Hodges C and Stadler A (ed), Resolving mass disputes: ADR and Settlement of mass claims (Edward Elgar Publishing 2013) 1-37.
[52] As will be seen in Chapter 2, c.
[53] An example is the spread of ADR around the world C Hodges, ‘Models of ADR’ at The Hidden World of Consumer ADR: Redress and Behaviour (2011) Conference at the Centre for Socio-legal Studies Oxford 1 https://www.law.ox.ac.uk/sites/default/files/migrated/thehiddenworldofconsumeradr-conferencenote.pdf accessed 12 June 2024: ‘The ADR models operate within different national architectures, that present some challenges for harmonization’.
[54] M Taruffo, ‘Ideologie e teorie della giustizia civile’ (2015) 247 Revista de Processo 49 ff.
[55] Authorities consider the petroleum crisis one of the first facts that made people think seriously about the consequences of very fast-growing economic development and the possibility of exhausting our natural resources.
[56] G Santana, ‘Hard Hupfer’ (2010) 60 Revista de Direito Ambiental 42 ff.
[57] F C von Savigny, De la vocación de nuestra época para la legislación y la ciencia del derecho (Universidad Carlos III 2015) 25.
[58] O Baptista da Silva, Processo e ideologia, o paradigma racionalista (Forense 2004) 300-305.
[59] P G C Hidalgo, ‘Group Litigation in Spain’ (2007) National Report, Stanford University Law School, Global Class Actions Exchange 19 says that the group and collective litigation phenomenon can be an instrument for a great transformation, which he calls a Copernican revolution, in the Spanish justice system. He denies that it generated a litigation culture, as some people had predicted, but an ‘enforcement’ culture of consumer law and consumers’ rights and interests.
[60] L G Marinoni and S C Arenhart, ‘Collective litigation and due process of law: the Brazilian experience’ (21 July 2014) 4/2014/01 International Journal of Procedural Law 1 SSRN: https://ssrn.com/abstract=2469345 accessed on 12 June 2024: ‘Issues such as legitimation, jurisdiction, res judicata, and decision enforcement receive rather different handling in the collective litigation area and deserve a new approach. The need to adapt traditional devices and create new concepts requires that one rethinks many of the ideas that founded civil procedure’.
[61] T Armenta Deu, Acciones colectivas: reconocimiento, cosa juzgada y ejecución (Marcial Pons 2013) 11.
[62] C Plasket, ‘Representative standing in South African law’ (2009) (62) Annals of the American Academy of Political and Social Science 256-298.
[63] Brazilian Consumer Code, Act 103, I, II and III.
[64] T Armenta Deu (n 61) 15-16.
[65] D Baetge (n 17) 30.
[66] Ibid.
[67] Ibid 8.
[68] A Trzaska, ‘Poland’ (2019) Class Action Law Review third edition 153.
[69] O J Ballon, Einführung in das österreichische Zivilprozeßrecht – Streitiges Verfahren (6th edn Leykam) 299, Testprozess – in Arbeitsrecht; Referred to by A do Passo Cabral, ‘O novo procedimento-modelo (Musterverfahren) alemão: uma alternativa às ações coletivas’ (2007) 147 Revista de Processo 123–146.
[70] D Baetge (n 17) 11.
[71] The term ‘old technology’ was used in 2018 C Hodges, ‘Collective redress: the need for new technologies’ (2019) 42 Journal of Consumer Policy 59.
[72] Ibid.
[73] According to the 2019 EU Justice scoreboard, European Commission https://ec.europa.eu/info/sites/default/files/justice_scoreboard_2019_en.pdf. accessed on 12 June 2024, ‘the number of Member States promoting the voluntary use of alternative dispute resolution methods (ADR) for private disputes continues to grow compared to previous years. This is mainly achieved by introducing more incentives for the use of ADR across different areas of law. Administrative disputes have also been taken into consideration and less than half of the Member States allow ADR in the field’; C Hodges (n 53) 1 states: ‘Consumer ADR systems have arisen in many EU Member States relatively recently, but remain unknown to many people’.
[74] C Hodges (n 53) 1.
[75] I Sugawara, ‘ADR for consumer protection in Japan, at The Hidden World of Consumer ADR: Redress and Behaviour (2011) Conference at the Centre for Socio-legal Studies Oxford 13 https://www.law.ox.ac.uk/sites/default/files/migrated/thehiddenworldofconsumeradr-conferencenote.pdf accessed on 12 June 2024: ‘Since the establishment of the Consumer Basic Act, Japan's consumer policy has largely shifted its orientation, from government-centered prior control to judiciary-led retroactive control. The two ADR organizations for consumer disputes presented in the preceding section respectively represent on the one hand an example of a governmental ADR as a pillar supporting a retroactive control-oriented society and on the other hand, an example of a private-sector ADR introduced in such a way as not to compromise the industry's independence in the financial field which essentially requires strict regulations. These examples suggest two interesting directions that provide clues as to how the government and private sectors should interact in the future. One commonality of the two systems is the fundamental concept of mitigation of the disparities between consumers and business operators in information and negotiation power, as stated in the Consumer Basic Act. It can be said that this concept has enabled a clear expression of the notion of neutrality in the two systems, leading to policy development squaring with consumer protection. This is an achievement that should be highly evaluated’.
[76] C Hodges (n 53) 1.
[77] ADR/Ombusman & Regulatory Redress, European Justice Forum https://europeanjusticeforum.org/topics/adr-ombudsman/ accessed on 12 June 2024.
[78] C Hodges (n 72) 80: ‘The reality is that certain intermediaries (lawyers, funders) are only capable of addressing a small number of major issues, whereas others (regulators and ombudsmen, in countries where they are enabled to operate in particular ways, especially in combination) can address multiple consumer and trader issues on an ongoing basis. Indeed, the output of these two groups of intermediaries is facilitated precisely because of their speed of throughput: the regulators and ombudsmen deal with problems quickly, whereas the lawyers and courts take a far longer time over a smaller number of issues’.
[79] C Hodges and S Voet, ‘Delivering Collective Redress, Response to the European Commission’s Inception Impact Assessment “A New Deal for Consumers – revision of the Injunctions Directive”’ (2017) University of Oxford 4 https://www.law.ox.ac.uk/sites/default/files/migrated/1710_policy_on_collective_redress_3.pdf accessed on 12 June 2024.
[80] C Hodges (n 72) 63: ‘In Denmark, the “Forbrugerombudsmanden”, usually called “Consumer Ombudsman” in English, may bring a class action in the Market Court on behalf of affected consumers, on an “opt out” basis for claims up to EUR 270 and beyond that threshold on an opt-in basis only [Class Actions Act 2007, Act No 181 of 28 February 2007]’.
[81] Ibid: ‘In Finland, the equivalent “Consumer Ombudsman” has “merely” an opt-in class action power, but has still regularly used his authority to negotiate redress payments’.
[82] H Lindblom, ‘The Globalization of Class Action – National Report: Group Litigation in Sweden’ (2007) Oxford Conference 12 December 2007, 28: in Sweden ‘the consumer ombudsman has been able to bring “group actions” via the Public Complaints Board (PCB) for more than ten years, which is a significant factor when assessing the need for legal protection of group claims and the kinds of companies etc, that may appear as defendants. […] The PCB is not a court; it is a state agency where a board made up of representatives of business and consumer interest assesses consumer complaints. The board is chaired by a jurist employed by the state. The board’s decisions are recommendations only, and are not legally binding or executable. But most companies comply with the decisions because the defendants otherwise risk ending up on the “black list” or suffering other negative publicity’.
[83] C Hodges (n 72) 63: “Regulatory redress” describes where the involvement of a public regulatory or enforcement body (referred to here generically as a regulator) results in redress being paid to those who have been harmed. The situation is typically that the payer company is accused by the regulator of breach of trading law, which may include infringements in advertising, provision of information, product or service safety, acting in response to adverse information, and so on. The historical paradigm was that a regulator would either prosecute the trader for the breach or not do so. Nowadays, regulators increasingly aim to achieve a wider range of outputs’.
[84] G Starke, ‘Redress through ADR: In what circumstances does ADR work – and work best?’ at The Hidden World of Consumer ADR: Redress and Behaviour (2011) Conference at the Centre for Socio-legal Studies Oxford 3 https://www.law.ox.ac.uk/sites/default/files/migrated/thehiddenworldofconsumeradr-conferencenote.pdf accessed on 12 June 2024: ‘Example of the Insurance Ombudsman in Germany, one of the most successful schemes. He deals with disputes between consumers and insurance companies. Costs – in Germany the ‘loser pays’ rule ensures that the successful plaintiff does not have to pay anything (except for attorney fees above the legal standard). For a Euro 1000 value of the claim with an attorney on both sides, the total risk is about Euro 717 for the first instance in Germany. Bringing a dispute before the Ombudsman is for free. Speed – Ombudsman took an average of 4,4 months to solve the complaint and in Berlin an average civil law case took 11,3 months to be resolved. Flexibility – ADR mechanisms are often more successful than courts in creating legal peace between parties. The Insurance Ombudsman will tell the consumer if their application is incomplete, the court will not help to make a claim conclusive’.
[85] C Hodges (n 72) 63; C Hodges and S Voet (n 80) 3.
[86] S Voet, ‘Belmed – the new Belgian digital portal for consumer ADR’ at The Hidden World of Consumer ADR: Redress and Behaviour (2011) Conference at the Centre for Socio-legal Studies Oxford 18 https://www.law.ox.ac.uk/sites/default/files/migrated/thehiddenworldofconsumeradr-conferencenote.pdf accessed on 12 June 2024: ‘In April 2011, the Belgian Economy Minister (Mr. Vincent Van Quickenborne) launched Belmed: Belgian Mediation (http://economie.fgov.be/belmed.jsp) (available in Dutch, French, German, and English). Belmed is a digital portal (platform) for consumer ADR, which it wants to promote and make more accessible. It offers information and solutions for consumers and enterprises. Belmed only applies to consumer disputes (non-commercial disputes are excluded) and disputes between a consumer and an enterprise (disputes between consumers and between enterprises are excluded). Belmed consists of two parts: an informative part, and an online mediation part. On the one hand, Belmed offers a useful summary of all existing ADR tools in Belgium. It gives an overview of all mediation, arbitration and conciliation agencies, authorities and ombudsmen, and their contact information. This informative part also contains a consumer guide on how to settle a dispute in an amicable way (eg, examples of letters to send to an enterprise to report a problem). On the other hand, and this is the novelty, Belmed offers the possibility of making an online application for mediation. The idea is to create one uniform digital office for the consumer, so he or she doesn’t have to bother, or find out, which agency, ombudsman, commission, etc. he or she has to go to. The consumer (or company) goes to the website of Belmed, and clicks on the ‘online mediation’ application. Two preliminary questions are asked: - Did you contact the company or consumer to report the problem? If not, you are told to do so, and how to do so. If so, you are sent to the next screen. - Did you start a court proceeding? If so, you cannot make an online application. If not, you will be able to make an application. The consumer has to register by using his electronic passport (eID)’.
[87] P Cortés and J Hörnle, ‘ODR’ at The Hidden World of Consumer ADR: Redress and Behaviour (2011) Conference at the Centre for Socio-legal Studies Oxford 22 https://www.law.ox.ac.uk/sites/default/files/migrated/thehiddenworldofconsumeradr-conferencenote. pdf accessed on 12 June 2024.
[88] Article 14 of the Regulation (EU) No 524/2013.
[89] See, eg, P Cortés and J Hörnle (n 88) 22 ‘eBay and PayPal employ a tiered ODR process where parties first try to voluntarily settle their disputes by using assisted negotiation software; when they cannot reach a settlement the claim escalates to adjudication. PayPal freezes the money involved in the transaction of the dispute, thus ensuring the enforcement of the final decision. It resolves over 60 million disputes a year […] CyberSettle uses blind-bidding negotiation to settle insurance and commercial disputes. Parties make confidential offers that will only be disclosed when both offers match certain standards (usually ranging from 30 to 5 percent) or a given amount of money. The settlement is the mid-point of the two offers. CyberSettle has been working online since 1998 settling over 200,000 disputes with an accumulated value of more than USD 1.6 billion’.
[90] Ibid 23.
[91] C Hodges (n 72) 63: ‘“Regulatory redress” describes where the involvement of a public regulatory or enforcement body (referred to here generically as a regulator) results in redress being paid to those who have been harmed. The situation is typically that the payer company is accused by the regulator of breach of trading law, which may include infringements in advertising, provision of information, product or service safety, acting in response to adverse information, and so on. The historical paradigm was that a regulator would either prosecute the trader for the breach, or not do so. Nowadays, regulators increasingly aim to achieve a wider range of outputs’.
[92] C Hodges (n 72) 65.
[93] Ibid.
[94] Ibid 65-66: ‘The power to shut down online offers [Art 9.4 (g) (i)-(iii); The power to adopt interim measures to avoid the risk of serious harm to the collective interests of consumers [Art 9.4 (a)]; the power to seek to obtain or accept commitments from the trader responsible for the infringement covered by this Regulation to cease that infringement [Art 9.4 (b); the power to receive from the trader, on the trader’s initiative, additional remedial commitments for the benefit of consumers that have been affected by the alleged infringement covered by this Regulation, or, where appropriate, to seek to obtain commitments from the trader to offer adequate remedies to the consumers that have been affected by that infringement [Art 9.4 (c)]; where applicable, the power to inform, by appropriate means, consumers that claim that they have suffered harm as a consequence of an infringement covered by this Regulation about how to seek compensation under national law [Art 9.4 (d)]; in a cross-border situation, one competent authority may request another to take necessary enforcement measures, and the requested authority shall take relevant action, and may receive from the trader, on the trader’s initiative, additional remedial commitments for the benefit of consumers that have been affected by the alleged intra-Union infringement, or, where appropriate, may seek to obtain commitments from the trader to offer adequate remedies to consumers that have been affected by that infringement [Art 12]; the power to impose penalties, such as fines or periodic penalty payments, for infringements covered by this Regulation and for the failure to comply with any decision, order, interim measure, trader’s commitment, or other measure adopted pursuant to this Regulation [Art 9.4 (h)]’.